Internal exit interviews often result in biased or incomplete feedback because employees may not feel comfortable being entirely honest with their current employers. At Centric RG, our third-party status ensures that employees can share their true reasons for leaving without fear of repercussions. This leads to more reliable data, which helps you make better-informed decisions about retention.

We don’t just conduct interviews—we turn them into actionable insights. With Centric RG, you receive industry benchmarking data, comprehensive analysis, and tailored recommendations that go far beyond standard HR exit interviews. This allows you to see how your attrition rates compare to others in your industry and provides concrete steps to improve retention, reduce turnover, and optimize your hiring processes.

The cost of employee turnover can be as much as 1.5-2 times an employee’s annual salary when you factor in recruiting, onboarding, training, and lost productivity. Our service is designed to help you reduce these costs by identifying the root causes of attrition and providing strategies to keep your talent. The ROI from reduced turnover and improved retention makes this an investment, not an expense.

While survey tools can gather some data, they often miss the deeper insights that come from in-depth, structured conversations. Our experienced consultants know how to ask the right questions and guide employees into providing more candid feedback. We also analyse trends across multiple interviews to provide context and offer recommendations, something automated tools simply can’t do.

Even if your attrition rate is currently low, understanding why employees leave and tracking early warning signs of potential departures can help you maintain a low turnover rate. We can provide value by giving you insights into your retention practices and preparing you for any future challenges as you scale. Plus, proactive retention strategies help reduce the likelihood of surprise departures.

Confidentiality is a core part of our process. We ensure that employees feel safe providing honest feedback by guaranteeing that all responses are anonymized and aggregated in reports. No individual’s identity is revealed, and we adhere to strict data privacy standards to protect both your company and your employees.

You’ll start receiving actionable insights and recommendations within the first month of working with us. While cultural and strategic changes take time to implement, many of our clients see a reduction in turnover and improvements in retention within 3-6 months, as long as the recommendations are effectively followed.

We don’t just give you a report and leave—we provide ongoing support to ensure you can implement the strategies effectively. This includes regular strategy sessions, ongoing consultation, and continuous feedback to guide you through the process. Our goal is to work as a partner to help you achieve your retention goals.

Yes, we specialize in working with mid-sized tech firms and scale-ups, so we understand the unique challenges that come with rapid growth, competition for talent, and high attrition rates. Our solutions are designed to address the specific issues faced by tech companies, whether it’s retaining key engineering talent or optimizing your employee value proposition (EVP) for top performers.

We provide detailed metrics such as your overall attrition rate, voluntary vs. involuntary attrition, tenure data, and exit reasons. These metrics are then compared to industry-specific benchmarks so you can see how you stack up against similar companies. We don’t just give you the numbers—we offer insight into what the data means and how you can improve your retention strategy.